What information do we collect?
We do not collect personal information unless you voluntarily supply us with personal information. Generally, we collect information from you when you email us, contact us or fill out a form. “Personal information” means information which identifies you as an individual, and may include your name, email address, or telephone number.
We may automatically collect certain non-personal information about you when you visit the Website. “Non-personal information” includes type of browser or device operating system you use, the Website that linked you to our Website, the time you spend and the pages you view on the Website, your IP address. We may also aggregate information collected from Website visitors, such as the number of users in a particular region or having particular characteristics.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience
(Your information helps us to better respond to your individual needs.)
- To improve our Website
(We continually strive to improve our Website offerings based on the information and feedback we receive from you.)
- To improve customer service
(Your information helps us to more effectively respond to your customer service requests and support needs.)
- To process transactions
(Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.)
- To administer a contest, promotion, survey or other Website feature
- To add you to our and/or our affiliates’ mailing lists and we or our affiliates may separately send you emails, including promotional emails, related to our respective products
- To operate the Website and provide you with information or services that you have requested e.g. a newsletter, bulletins
- To send you information, respond to inquiries, and/or other requests or questions
Non-personal or aggregate information may be shared with any number of parties, provided that such information shall not specifically identify you.
How do we protect your information?
We take commercially reasonable measures to ensure that your personal information disclosed to us is kept secure however, due to the inherent open nature of the Internet, we cannot ensure or warrant the security of any information provided online. We implement a variety of security measures to maintain the safety of your personal information. We offer the use of a secure server.
Yes (Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
If you want to stop or restrict the placement of cookies or flush any cookies that may already be on your computer or device, please refer to and adjust your web browser preferences. Further information on cookies is available at www.allaboutcookies.org. By deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our Website or some of its functionality may be affected. Cookies and similar items are not used by us to automatically retrieve personal information from your device without your knowledge.
Do we disclose any information to outside parties?
We do not sell to or trade with outside parties your personal information. We may send your personal to other group companies, affiliates and third parties to help us process your personal information for the purposes set out in this policy. We may transfer your personal information to other group companies, affiliates, and trusted third parties who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also permit our vendors and subcontractors to access your personal information, but they are only permitted to do so in connection with performing services for us. They are not authorized by us to use the information for their own benefit.
We may also release your information when we believe release is appropriate to comply with the law or when we reasonably believe we are required by law or legal process, to enforce our Website policies, or protect ours or others rights, property, or safety, and in order to investigate, prevent, or take action regarding suspected or actual unlawful or otherwise prohibited activities, including, but not limited to, fraud, harassment or other violations of law or the policies of the Website.
We may disclose your personal information in connection with a bankruptcy proceeding or if we or any of our assets or divisions are the subject of a sale or similar corporate transaction, including without limitation a merger, acquisition or change of control.
However, non-personal information may be provided to other parties for marketing, advertising, or other uses.
Where do we send your information?
How long do we keep your information?
If you provide us with personal information through the Website, we retain your information for as long as necessary for our business purposes. This may include, but is not limited to, retaining such information to comply with our legal obligations, to resolve disputes, and to enforce our agreements. Even if we delete some or all of your personal information, we may continue to retain and use aggregate or anonymous data previously collected and/or anonymize or aggregate your personal information. Please note that we will not be liable for disclosures of your data due to errors or unauthorized acts of third parties.
Third party links
We may also integrate social networking services into the Website. You understand that we do not control such services and are not liable for the manner in which they operate. While we may provide you with the ability to use such services in connection with our Website, we are doing so merely as an accommodation and, like you, are relying upon those third party services to operate properly and fairly.
You should be aware that information which you voluntarily include and transmit online in a publicly accessible blog, social network or otherwise online may be viewed and used by others. We are unable to control such uses of your personal information, and by using such services you assume the risk that the personal information provided by you may be viewed and used by third parties.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not knowingly collect any information from anyone under 13 years of age. Our Website, products and services are not intended or designed to attract children under the age of 13 and are all directed to people who are at least 13 years old or older. If we are made aware that we have received such information, or any information in violation of our policy, we will use reasonable efforts to locate and remove that information from our records. If you are under 13 years old and wish to ask a question or use this Website in any way which requires you to submit your personal information, please get your parent or guardian to do so on your behalf.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our Website.